Starting a Shopify store is exciting, but many new store owners quickly face a critical question: how to ship orders to customers efficiently after receiving the first sale. Shipping directly impacts customer experience, delivery speed, return rates, and brand trust. Choosing the right courier partner is just as important as choosing the right product.
This guide explains how Shopify order shipping works in India, the step-by-step process to ship orders, and how to select the best courier company for your Shopify store based on cost, reach, COD support, and tracking reliability.
Shopify does not ship products on your behalf. Instead, it provides a centralized system to manage orders, customer addresses, shipping labels, and tracking details. Store owners must integrate with courier companies or shipping platforms to fulfill deliveries.
For Indian sellers, shipping requirements are unique due to COD dominance, PIN-code coverage, and regional delivery challenges. Selecting courier services that specialize in Indian eCommerce logistics is essential for smooth operations.
Also Read: https://ilsportal.io/blogs/digipin-india-post-digital-address-tracking
Shipping an order on Shopify follows a simple but structured workflow. Once this process is set up correctly, order fulfillment becomes scalable and efficient.
When a customer places an order, it appears in your Shopify Orders section. The order includes customer address, product details, payment mode (Prepaid or COD), and delivery instructions.
Before shipping, review the shipping address carefully. Incorrect PIN codes, missing landmarks, or wrong phone numbers can cause delivery failures. Address verification is especially important for COD orders in India.
You can either book shipments manually with courier companies or use a shipping aggregator platform that connects multiple courier services under one dashboard.
Once a courier is assigned, generate a shipping label and tracking number. Shopify allows you to share tracking automatically with customers via email or SMS.
Schedule a pickup or drop off the parcel at the courier hub. Once dispatched, customers can track their order using the courier's tracking system.
Choosing the right courier depends on delivery speed, pricing, COD support, tracking accuracy, and service coverage. Below are the most reliable courier companies used by Shopify sellers in India.
Blue Dart is one of India's most trusted premium courier services. It is known for fast delivery, professional handling, and excellent customer support.
Best for:
Tracking:
Blue Dart Tracking provides real-time shipment updates and accurate delivery timelines, making it suitable for brands focused on premium customer experience.
Also Read: https://ilsportal.io/blogs/blue-dart-tracking
Delhivery Courier is one of the most widely used logistics providers in Indian eCommerce. It offers extensive reach, competitive pricing, and strong COD support.
Best for:
Tracking:
Delhivery Courier Tracking is reliable and integrates well with Shopify and shipping platforms.
DTDC Courier has a strong domestic presence and long-standing reputation. It provides both express and economy shipping options.
Best for:
Tracking:
DTDC Courier Tracking allows customers to track parcels using AWB numbers with consistent status updates.
XpressBees is an eCommerce first logistics company offering fast deliveries and COD services across India.
Best for:
Tracking:
XpressBees Tracking is optimized for eCommerce shipments and provides milestone-based delivery updates.
India Post remains the most cost-effective courier option for remote and rural areas. Its unmatched PIN-code coverage makes it essential for pan-India shipping.
Best for:
Tracking:
India Post Tracking has improved significantly and works well for registered and speed post services.
Also Read: https://ilsportal.io/blogs/speed-post-charges
Ekart Logistics is Flipkart's logistics arm and is increasingly used by independent Shopify sellers.
Best for:
Tracking:
Ekart Logistics Tracking provides accurate delivery status and ETA updates.
Shree Maruti Courier has strong coverage in western and northern India, especially Gujarat, Maharashtra, and Rajasthan.
Best for:
Tracking:
Shree Maruti Courier Tracking is simple and effective for regional logistics needs.
Also Read: https://ilsportal.io/blogs/shree-maruti-courier-tracking
Amazon Shipping allows non-Amazon sellers to use Amazon's logistics network for their own Shopify orders.
Best for:
Tracking:
Amazon Shipping provides enterprise-grade tracking with reliable delivery performance.
| Courier Company | Best Use Case | COD Support | Tracking Quality |
|---|---|---|---|
| Blue Dart | Premium & urgent shipping | Limited | Excellent |
| Delhivery Courier | High-volume eCommerce | Yes | Very Good |
| DTDC Courier | Balanced cost & reach | Yes | Good |
| XpressBees | COD-focused D2C brands | Yes | Very Good |
| India Post | Remote locations | Limited | Average |
| Ekart Logistics | Fast urban deliveries | Yes | Good |
| Shree Maruti Courier | Regional shipping | Yes | Good |
| Amazon Shipping | High-trust deliveries | Yes | Excellent |
Managing multiple courier accounts is time-consuming. Most Shopify sellers prefer using shipping aggregator platforms that automatically select the best courier based on delivery location, cost, and performance.
Benefits of Shipping Aggregators:
ILS Portal (Indian Logistics Services) is a powerful shipping platform designed specifically for Indian eCommerce businesses. It connects Shopify stores with multiple courier partners, helping sellers ship faster and smarter.
Key Advantages of ILS Portal:
Using the Indian Logistics Services Shopify App, store owners can manage shipping, labels, and tracking without switching platforms, improving operational efficiency and customer satisfaction.
Shipping is the backbone of every Shopify store. Choosing the right courier partner and using a reliable shipping platform can significantly improve delivery speed, reduce returns, and build long-term customer trust. By combining the right courier services with ILS Portal and the Indian Logistics Services Shopify App, Shopify sellers in India can scale smoothly and ship confidently. Integrate multiple courier partners at one place.
The best way to ship on Shopify is by using a shipping aggregator instead of relying on a single courier. Aggregators connect multiple courier partners, automatically select the best carrier based on location, price, and performance, and handle labels, COD, and tracking from one dashboard.
You can change your courier on Shopify in two ways. You may manually select a different courier while fulfilling an order, or use a shipping platform that automatically assigns a better courier based on the delivery PIN code and order value.
To ship orders on Shopify, first receive the order in your dashboard, verify the customer address, select a courier service, generate a shipping label, and dispatch the parcel. Once shipped, Shopify automatically shares tracking details with the customer, allowing them to monitor delivery through the courier's tracking system.
There is no single "best" carrier for all Shopify stores. The ideal courier depends on your business needs. Delhivery & XpressBees are best for high-volume eCommerce and COD orders. Blue Dart works well for premium and urgent deliveries.
Yes. Using platforms like ILS Portal allows you to use multiple courier companies from one dashboard.