Why Same-Day and Next-Day Delivery Are Taking Over the E-Commerce World

In a life full of hustle and bustle, every customer is considering online shopping as a more comforting solution as it aids their time management and gives them ease of getting products delivered to their doorsteps.

Gone are the days when one repeatedly opened eCommerce apps to check if the product was out for delivery.

No long waiting days, No need to check notifications again and again. And guess what, how did this change happen? Just two phrases: 'Same Day Next Day Delivery'.

Let's take a deeper dig to understand the concept of Same Day Next Day Delivery.

What does same-day next-day delivery mean?

Buy something and get it delivered in 24 hours - sounds interesting, and feels amazing!

This ultra-fast shipping concept has been the ACE card for the online shopping industry.

When a customer places an order, based on inventory the platform promises that the particular product will be delivered either the same day or the next day.

The concept does not apply to all the products, however, based on the inventory, shipping facility and warehouse facility the online shopping platform decides on which products they want to apply the tags of the same day next day delivery.

The significance of the concept is not only limited to its meaning or its acceptance, its importance has a larger role to play. So, let's have a look at the impact of the Same Day Next Day Delivery.

Impact of Same Day Next Day Delivery

Directly Influences Customer Satisfaction

It acts as a customer magnet. Immediate next-day delivery gives a premium experience to customers. Such experiences often create a win-win situation, customers get instant delivery of products they need and business platforms get a higher customer retention ratio.

Increased Sales, Increased Profit

With quick delivery options, customers can place orders (even at the last moment) freely without worrying much about timely delivery. They tend to pay online, to confirm their order immediately, thus it gives a double value ticket to the eCommerce platforms: Increased sales that ultimately result in increased profits.

Improved Market Position

The same-day next-day delivery option can act as an add-on USP, that shall ultimately help you secure a better market position and cut down the competition for that particular platform. It will act as a benefit to roll out the competition and make a unique identity to the online business platform.

Attracts the Dealers

Dealers who have registered products on online sites for online sales will be interested in getting a good response from customers. If same-day or next-day delivery is promised, customers are more likely to buy those products. As sales grow, it will benefit the platform as well as the dealers.

Difference between Same Day and Next-Day Delivery

As soon as the customer orders and if the delivery is promised on the same day, it means the 'same day' delivery has been offered.

Similarly when a customer orders and if the product delivery is supposed to be done by the next day itself, then that delivery qualifies for Next Day Delivery.

The core difference between same-day delivery and Next-Day Delivery is the time frame. Same-day delivery often takes less time than next-day delivery and often happens within a 24-hour time limit.

What are the top challenges of same-day and next-day delivery?

Just as every coin has two sides, as this new age delivery is trending, along with numerous benefits comes a few challenges.

Manpower at stake: Yes, the formula for instant delivery largely depends on manpower. Imagine promising delivery and not being able to fulfil the commitments due to a lack of delivery partners.

High employee turnover ratio: The market of the eCommerce industry is huge, employees will always feel the grass is greener on the other side. Therefore it is difficult to convince them to stay loyal to the company forever. This may lead to a high employee turnover ratio.

High Investment: Since the online platform is promising super fast delivery, it is important to invest in inventory management, purchase warehouse, and appoint staff accordingly and these all will require a huge capital requirement.

Developing Ecosystem: To run the show one will need a proper ecosystem, develop software to manage all the orders smoothly, and to cater the need of doing a systematic delivery pattern.

Manage the edge: To establish the business in a market full of competition one has to walk on the edge. To balance between competition and profitability is a tough task.

Updated Stock: Promising and delivering a quick delivery largely depend on the availability of stock. One has to carefully manage the stock, neither it should lead to overstocking nor should result in scarcity of the stock. Calculating the correct stock quantity is a tedious task.

How to find perfect logistics solutions?

Running a successful online business without a perfect logistics partner is next to impossible. The entire cycle of doing timely delivery relies on logistics. It is difficult to find a logistic partner who have all the below mentioned features.

Nationwide Reach: The company you are planning to tie up with should ensure your nationwide reach. With the help of nationwide reach, it becomes easy to manage orders and timely delivery all over the nation.

Transparency Tracking: Look for a company that believes in utmost transparency as it will help to build a trustworthy relationship between the customer and the company.

Scalability: With the rise in business and increasing orders the company will scale and along with it the logistics company should be able to match the steps of scalability.

Cost Effective: You and the logistics company should be on the same page about charges, it should be as per your budget and lesser than the competitors only then your company gets the upper hand to beat the competition.

More than one courier partner: The logistics company you are dependent on should have plan B in hand in case plan A doesn't work. Because a minor delay by the logistics company will incur a major loss. Therefore select a logistics company who has more than one courier tie-up.

P.S. Looking for a logistics company for your business? We have got you covered. Indian Logistics Services is Your One-Stop Solution. All the features stated above are the USPs that give them an edge over the competition.

Don't believe us? Give it a try!

FAQs

1. How to know if the product is eligible for same-day delivery?
   One can know it by selecting the option of 'same day delivery' in the filter menu. Then only those products will appear which are under the category of same-day delivery.
2. What if the product doesn't get delivered on time?
   If the product doesn't get delivered within the mentioned time frame, the customers can take the help of the customer care unit and ask for a fair solution.
3. How to manage logistics for doing same-day next-day delivery?
   Multiple factors are involved in managing the same-day next-day delivery, to smoothly tackle rapid deliveries, one has to develop an understanding of market trends, demand and supply, and other factors. The best solution is to hire a logistics company to take care of delivery.

Conclusion

Same-day delivery and next-day delivery have been a master stroke of success for the eCommerce industry. From lowering cart abandonment rate to increasing profit, these 2 concepts have been game changers! Don't you agree?

Ready to be one step ahead of the competition? There you go, we have covered important aspects of same day and next day delivery and if you are looking for a helping hand to set up your online business, we are here - just a comment away!