Shopping on Amazon is simple, but waiting for your package can make anyone impatient. Whether it's a last-minute gift, daily essentials, or an urgent business delivery, people want to know where their order is, who is delivering it, and when it will arrive.
This guide explains Amazon order tracking, how to find your Amazon tracking ID, how Amazon shipping tracking works behind the scenes, and how to check Amazon courier tracking for every major delivery partner.
If you run an eCommerce brand, this will also help you set up better tracking pages using tools like ILS Portal, which many Shopify stores rely on for smooth tracking and logistics. Let's break everything down practically.
Read Out the Blog: https://ilsportal.io/blogs/ecommerce-delivery-partners
Amazon order tracking is the system that shows the journey of your package from the time you place the order to the moment it reaches your door.
This includes:
Most buyers check this page multiple times a day. Amazon knows this, which is why the tracking interface is clean, quick, and updated in real time.
We live in a fast shopping cycle. People buy something today and expect it tomorrow. The tracking page reduces anxiety, gives confidence, and helps people plan their day.
If you run a business, matching this level of tracking clarity is tough unless you use a system like ILS Portal, which allows Shopify stores to give customers real-time multi-courier tracking like Amazon.
You can check it in two ways:
Amazon shows:
Your Amazon tracking ID is the unique number assigned to your shipment. You can find it on:
Format varies by courier, like:
This ID helps you track the parcel directly on the courier's website as well.
Amazon runs one of the most advanced delivery networks in India. Instead of depending only on third-party couriers, Amazon built its own logistics system called Amazon Transportation Services (ATS). This allows Amazon to scan every parcel, update tracking faster, and reduce delays. When a seller hands over a shipment, it moves through local hubs, regional sorting centres, and last-mile delivery stations. Each scan you see in the Amazon shipping tracking timeline comes from these touchpoints.
Amazon uses its own logistics network called Amazon Transportation Services (ATS).
This includes:
Their system scans your parcel at each touchpoint. That's why Amazon's tracking updates often feel faster than traditional courier companies.
For sellers using Shopify or WooCommerce, Amazon-style tracking is possible through the ILS Portal, which provides unified tracking updates across many courier partners. Get the full guide about the Amazon Courier Partner.
On the delivery day, Amazon increases the frequency of scans to keep the buyer fully informed. The Amazon delivery tracking page shifts into real-time mode, showing the "Out for Delivery" status, delivery slot, and, where supported, the delivery agent's live location. Buyers also receive a call or message when the agent is nearby.
On the delivery day, Amazon tracking becomes more detailed.
You can see:
If the package is delayed due to weather, route issues, or hub congestion, Amazon updates it instantly.
Online stores can offer a similar customer experience through the ILS Portal, where customers get branded tracking pages and real-time delivery status for every courier partner.
Amazon does not rely on ATS alone. It partners with multiple national couriers so deliveries move faster, even during festival rush or Prime Day sales. Depending on your seller and region, your parcel may be handled by Blue Dart, Delhivery, Ecom Express, XpressBees, India Post, or Amazon Shipping.
Each courier uses its own tracking ID format and website, which is why the Amazon courier tracking system shows you the exact partner handling your shipment. Amazon pulls real-time courier data through API integrations to show consolidated updates inside the app. For buyers who prefer direct courier tracking, the tracking ID can be checked manually on each courier's tracking page. Amazon uses multiple courier partners.
Here is a quick table showing how to track each one:
| Courier Partner | Tracking Link | What You Can Track |
|---|---|---|
| Amazon Shipping (ATS) | Amazon app / track page | Live updates, agent location |
| Blue Dart | bluedart.com | AWB, delivery route, hub scans |
| Delhivery | tracking.delhivery.com | NDR updates, expected delivery |
| Ecom Express | ecomexpress.in | Delivery attempts, hub scans |
| India Post | indiapost.gov.in | Speed Post, EMS, registered parcels |
| XpressBees | xpressbees.com | Delivery status, return status |
Many Amazon sellers also use these couriers for non-Amazon orders.
Here are the most common statuses you'll see:
If you run a Shopify store and want to create a delivery experience like Amazon Shipping Integration, ILS Portal is one of the strongest logistics tools available in India. It brings all major couriers into one dashboard, allowing brands to ship, track, manage NDR, and reduce RTO. With a branded tracking page, your customers get a clean interface similar to Amazon order tracking, and they can see every courier update without leaving your website.
It gives:
Many D2C brands use it to deliver the same clarity that Amazon offers customers.
Tracking should feel simple, fast, and stress-free. Amazon sets the benchmark with clear shipping updates, real-time delivery details, and accurate courier information. For eCommerce brands aiming to match this level of clarity, tools like ILS Portal make it possible to offer the same trust and transparency to customers. Whether you're a buyer checking your delivery or a seller improving your logistics, better tracking always creates a better experience.
Go to Your Orders in the Amazon app or website, choose the item, and click Track Package to see the current status, delivery date, and courier details.
If live tracking is available in your area, Amazon shows the delivery agent's real-time map location once the parcel is marked Out for Delivery. This appears automatically on the tracking page.
Order IDs cannot be used for courier tracking. You need the Amazon tracking ID, or you must track directly inside Amazon through the Track Package button.
Yes, enter the tracking ID on their official websites.